The Australian Competition and Consumer Commission has recently launched key components of its strategy for Indigenous consumer protection, including two short films and revamped its Indigenous consumer hotline. NT Regional Director Derek Farrell explained that the films are aimed at educating Indigenous consumers about their rights and focus on direct debit contracts and scams, and continue the ACCC’s important work in Indigenous consumer protection issues.
“Like other Australians, many Indigenous consumers are unaware or confused about their rights under the Australian Consumer Law,” Mr Farrell said “It is clear from the ACCC’s enforcement work that too many Indigenous consumers are losing significant amounts of money from scams and direct debits, where consumers have not understood the contracts they were entering into. These films try to inform, entertain and empower Indigenous consumers about their rights.”
Mr Farrell commented that It is clear from the ACCC’s enforcement work that too many Indigenous consumers are losing significant amounts of money from scams and direct debits, where consumers have not understood the contracts they were entering into. These films try to inform, entertain and empower Indigenous consumers about their rights.

The films were developed with the assistance of Central Australian Aboriginal Media Association productions and are available via ACCCvideos