Tag Archive for Dick Smith

Dick Smith and Customer Satisfaction

According to research released by Roy Morgan in the 12 months to September 2015, 1,121,000 Australians aged 14 and over shopped at Dick Smiths in any four weeks, with 82% of them reporting that they were satisfied with their retail experience. Both of these figures are down since September 2011, when some 1,511,000 shoppers passed…